First Class Care is a trading name of First Class Care Ltd, a private limited company registered in England and Wales. You can find our registered company information in the About Us section of this policy, and contact details on the Contact Us page of our website.
We operate as a staffing solutions and services company, providing temporary staff and related services to private, not-for-profit and public sector health and social care organisations. Depending on who you are, we may collect, process and share information about you, some of which could be sensitive personal information.
How we will use your information
First Class Care will use your information to support your application to work with us as a temporary or agency worker, or support you in your current role. We will ask you to provide information directly and will obtain information about you from other sources, such as (but not limited to) the Disclosure and Barring Service and your employers. We will combine this information to form a detailed picture about you to help determine your suitability to work for us.
We may also gather information about you to help answer a question you may have about our services or about working with us.
We would also like to keep your information on file to help support our marketing activities, and to forward details of future job opportunities to you. If you decide at any time that you would not like your information to be used in this way, please send an email to email@example.com and let us know.
Sharing your information with others
We will share your information with others when required to do so by law, to help ensure the safety of vulnerable children or adults, or to support the process of placing you in a job with one of our clients.
We will also pass limited information about you, such as your name, contact details and bank details, to other companies we work with to allow us to pay you and provide other employment related services.
We will never sell your information to anyone, or share it in a way not described in this notice without your permission.
We take our responsibilities to protect your privacy very seriously. Technical safeguards, such as firewalls, antivirus software, and data encryption are used to help ensure that your information is kept safe and only disclosed to people who are authorised to view it. Where we are required to share your information with third parties, we will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information and we will try and ensure that we only share it in ways that are secure, such as by encrypted email, or by using recorded post.
Unfortunately, information you submit online via our website, or share with us by email, can never be 100% secure. Any information you share in this way is communicated at your own risk. Where we provide you with a secure area of our websites protected by username and password you are required to keep those details confidential. Please do not share your password with anyone, including members of our staff. We will never ask you to share your password with us.
Some of the cookies we use are analytical cookies that allow us to count the number of people who visit our website and see where they are visiting from. We use Google Analytics to help us do this.
Third Party Websites
Our website may contain links to other sites. We are not responsible for the privacy policies or practices of third party sites. If you follow a link to any other sites, please note that such sites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check their policies before you submit any information to such sites.
The Data Protection Act 1998
Any information you share with us, including your email address and other contact details, is deemed as ‘personal data’ under the Data Protection Act. We must therefore, follow the principles set out in the Act when processing your personal information. For more information about the Act, including your rights as a Data Subject, please visit the Information Commissioner’s website at http://ico.org.uk/for_organisations/data_protection/the_guide.
Your right to a copy of the information we hold about you
You have the right at any time to request a copy of the information we hold about you. If you would like to do so, please write to us at the address below and include a cheque for £10 made payable to First Class Care LTD, which is an administrative fee to help cover our costs. We will respond to you within 40 days of receiving your request.
Data Subject Access Request
First Class Care LTD
Suite 407, Jansel, Business Centre
Disposing of your information once we have finished with it
We will only keep your personal information for as long as is required of us by law, or as long as is needed to legitimately support our business activities. We will only keep as much information about you as is required, and will securely destroy any personal information about you when we have finished using it. In most circumstances we will destroy the personal information we hold about you 10 years from the last date you worked with us.
First Class Care Care is a trading name of First Class Care LTD, a Limited Company registered in England and Wales, with registered company number 0107598325. Our registered offices are at Suite 407, Jansel, Business Centre, Hitchin Road, Luton
Bedfordshire, #~Post Code~#.
If you have any questions about this policy or if you wish to make a complaint about how we have used your personal information, please contact us by email at firstname.lastname@example.org . If you are not satisfied with how we handle your complaint, you are able to make a complaint to the Information Commissioner at:
Information Commissioner’s Office
Tel: 0303 123 1113 or 01625 545 745
Fax: 01625 524 510